FAQ

With proper care, your vehicle graphics should last around 5 to 6 years, although exposure to sun and environmental factors may affect their lifespan.

Rapt offer a vehicle graphics removal service if required. Alternatively, you can remove them yourself by using a hair dryer or heat gun to soften the vinyl. If there’s any leftover adhesive, it can be easily cleaned off with isopropyl alcohol. For full vehicle wraps, it’s best to have a professional do the removal.

To begin, we’ll need the site address for initial research. If you have a logo or design, please provide the files in vector format. It’s also helpful to share any specific site restrictions, landlord requirements, or photos of the location. In some cases, a site visit may be necessary to take measurements and discuss your needs.

Yes! Our in-house design team can help bring your ideas to life, whether you have a concept in mind or need a full design from scratch. We’ll work with you to create mock-ups and visuals for your approval before proceeding with production.

The timeline for your signage project will depend on the complexity of the design, the materials used, and any necessary permits. Typically, it can take anywhere from a few days to several weeks. We’ll provide you with an estimated timeline once we have all the details, and we'll keep you updated throughout the process to ensure everything stays on track.

It's best to set a budget early, considering all aspects like design, construction, transportation, and installation. This helps guide the process and ensures we can deliver within your desired range.

To make your exhibition stand memorable, we focus on creating designs that reflect your brand's personality and attract attention. This includes using bold visuals, unique materials, interactive elements, and effective signage. We’ll work with you to understand your goals and target audience to design an exhibition experience that’s not only visually appealing but also engaging and informative.

Yes, we offer full-service support for transporting and setting up your exhibition stand. Our team will handle the logistics, from safely transporting the stand to the venue to setting it up and ensuring everything is in place. We’ll work with you to coordinate the timing and any specific requirements, so you can focus on your presentation without worrying about the details.

We typically apply the film to the interior of the glass.

Taking care of your window frosting film is easy! Simply use soapy water and a soft cloth or paper towel to clean it. Avoid abrasive cleaners or ammonia-based products. Wait at least 3 weeks before cleaning to allow the film to fully cure.

Absolutely! Window frosting can be fully customised with logos, graphics, or any design you have in mind. Whether you’re looking for a subtle frosted effect or a more detailed pattern, we can create a design that perfectly suits your space and branding needs. Just let us know what you’re looking for, and we’ll bring it to life!

Yes! Our in-house design studio can assist with everything from concept creation to the final design. Whether you need a completely new design or tweaks to an existing one, we’ll work closely with you to ensure the end result matches your vision.

Yes, we can help refresh or update your existing logo or design. Whether you're looking for a small tweak or a complete redesign, our team will work with you to ensure your brand looks modern and aligns with your current vision. Just share your ideas, and we’ll help bring them to life!

Absolutely! We provide opportunities for revisions throughout the design process. We want to make sure you're completely happy with the final result, so we offer multiple rounds of feedback to ensure the design meets your expectations before moving forward with production.

Colors on screens are made of light (RGB), while printed colours are created with ink (CMYK). RGB colours tend to look brighter because they’re lit up, while CMYK colours appear duller due to the nature of ink on paper. Keep in mind that CMYK can’t reproduce all RGB colours, which is why there’s often a colour difference between what you see on screen and in print.

Full bleed means that the image is printed larger than the final size of the document, so when it’s trimmed, the colour extends all the way to the edge. We usually specify a 3mm bleed. For example, an A4 sheet would be 303mm x 216mm before trimming to 297mm x 210mm.

We accept high-resolution PDFs, AI, and EPS files. If you're unsure whether your file is suitable, get in touch, and we can help guide you